Management advisory · Los Angeles

Forward.
Thinking.

Most organizations don’t lack effort. They lack a shared answer to a simple question: what outcome are we actually after? forty3across helps leadership define it, agree on it, and build the plan that gets there.

43 Across: Where the work is pointed (7)
Observations

Seen at every scale.

1 / 8

Activity is the easiest thing in the world to mistake for progress.

Calendars are full, initiatives are launched, reports circulate, people work late. It feels like momentum. Ask what each effort is meant to change, and how anyone would know, and the room tends to go quiet.

Without a defined outcome, effort has nothing to be measured against. So all of it looks like progress, and none of it can be shown to be.

If your investors know where the company is going, everyone who works for you should too.

Your business didn’t get where it is without vision, and not everyone has it. But a vision held only at the top can’t do much. What sets great leaders apart is how well they carry it through the whole organization, so that everyone understands the destination. It’s the only way to get the full horsepower of the company pulling in one direction.

The details will change with the audience. The destination shouldn’t. If it’s important enough to tell your customers and your investors, it’s more than important enough to tell your entire workforce.

Ownership is a virtue. Accountability is a structure.

A hotel general manager who stops to pick up a stray piece of trash outside an elevator is doing something admirable, and the staff notice. Over time the gesture hardens into a doctrine: everyone is responsible for everything. It sounds like the highest form of ownership.

It is closer to the opposite. Responsibility spread across everyone cannot be assigned to anyone, and what can’t be assigned can’t be relied on. The gesture belongs to the culture. The clean elevator landing, if it matters, belongs to a system. Organizations that confuse the two end up depending on virtue for outcomes that virtue was never meant to guarantee.

Two parties can agree on every word and still mean different things.

In partnerships and negotiations, the dangerous agreements are the easy ones. Growth, alignment, a long-term relationship: each side signs on to its own definition.

The divergence surfaces months later, when it is far more expensive to resolve than it would have been in the room.

The higher the seat, the less candid the room.

The people who work for you have good reasons to agree with you. Their jobs, their prospects, their standing with you. None of that makes them dishonest. It does mean bad news tends to reach you late, softened, or not at all.

Most leaders know this in theory. Fewer notice when it is happening in their own meetings.

Keep your head on a swivel.

Football coaches say it to players who lock onto the ball. Fix your eyes on one objective and you stop seeing everything else moving on the field.

Leaders do the same thing. Focus is what gets things done, which is why its cost is so hard to see. The more committed you are to an objective, the less attention you have left for whether it is still the right one.

Ask a room “does everyone understand?” and you will almost always hear yes.

The pressure to say yes is enormous. No one wants to be the person who slows the meeting down or looks like they fell behind. So the yes comes whether or not the understanding is there, and it tells you about the room rather than about what anyone understood.

Real alignment means pushing against that pressure on purpose, so your best people can say “I’m not sure” without worrying about what it will cost them.

Vision can be singular. Execution is a team sport.

One person can see where the company should go. Getting there takes everyone, and the people closest to the work usually know best how it can be done.

Negotiating with your team means letting your best people tell you how the organization can best achieve your vision. You hired them for a reason.

Motion is not progress.

Decide what done looks like. Make sure everyone at the table means the same thing by it. Only then decide what to do.

That sequence sounds obvious. In practice, it is the step most organizations skip.

Situations

Across

The situations that tend to prompt a call. None of them has a clean answer, which is usually why they are still open.

  1. “The business we bought isn’t the one we underwrote.”

    The model assumed things the operation can’t deliver, and management is still defending the plan. The first question is whether the thesis was wrong or the execution is fixable. It is also the most expensive one to get wrong, and the people closest to it have the most reason to answer it one way.

  2. “The founder built this. Now the founder is the ceiling.”

    The instincts that got the company here are the same habits holding it back. The founder may also be the largest shareholder, the face of the business, and the person asking for help. Saying so plainly takes someone with nothing to lose by saying it.

  3. “My partner and I no longer want the same company.”

    One wants to sell in three years. The other wants to build for twenty. Neither has said it outright, so every decision in between has become a proxy for the real disagreement, and until that one is on the table, no strategy discussion can be settled on its merits.

  4. “The strategy is right. I’m not sure we can deliver it.”

    The plan holds up on paper. Whether this organization, with these people and these systems, can carry it out is a separate question, and usually the one nobody is asked to answer. That is where most of the risk sits, before any capital is committed to the plan.

Approach

Down

How an engagement works. Outcome first, action last.

  1. 2D

    Define the outcome

    Most teams can describe what they are doing. Far fewer can say what it is for in terms that would satisfy a skeptic.

  2. 3D

    Diagnose the gap

    The gap is rarely where the organization thinks it is. More often it sits where no one has been assigned to look.

  3. 5D

    Align the principals

    Principals who agree in the room often disagree in the details. The agreement gets tested until it holds.

  4. 6D

    Plan the action

    Actions come last, and each one has to earn its place by moving the outcome.

Every engagement is led personally by the principal, from the first conversation to the final recommendation, with trusted specialists brought in when the work calls for it. No hand-offs, no hundred-page decks. Engagements are kept deliberately few, so each one gets full attention.

The principal

Before advising, he ran things.

forty3across is led by Darian Baskin, Principal.

All of his work is informed by a lifelong regard for risk, and for measuring what an organization can actually deliver.

  • Raised the capital to acquire a 25-year-old manufacturer and, as CEO, quadrupled its revenues. Saw low-cost imports coming early enough to exit manufacturing profitably, built out distribution and direct sales, and remained an owner until the company was sold.
  • As the senior operating executive of a $100M+ international travel company, led seven vice presidents and 250 people. Revenues grew more than 43%, productivity rose 37%, and nearly $5M in costs came out of the operation.
  • Twice guided the transfer of decision-making from founders to the next generation of leadership.
  • Since 2009, advisor and interim chief executive to companies in travel, technology, financial services and consumer goods.
  • A founder, owner and operator in his own right, with his own capital at stake, which is a different vantage point from that of a career consultant.

He trained first as a reader, with a degree in English and literary theory.

Independent

forty3across has no investors, no partners to satisfy, and nothing else to sell. The only interest represented in the room is yours.

Confidential

Engagements are confidential. Client names are never published.

Inquiries

Request a conversation.

The first conversation is simple. You describe the situation; you hear how it looks from outside. If that resonates, we talk about what might come next. If it doesn’t, you’ve spent an hour and gained a perspective you didn’t have.

Inquiries are read personally. Where there appears to be a fit, you will hear back within two business days to arrange a time.

All inquiries are held in confidence.

A few sentences is plenty.